How do I get help with Range HQ?
Email us at shoot@rangehq.com.au, or use the in-app Feedback tool when you are signed in to rangehq.app. Include your account email and a short description of the issue.
Support
How can we help?
Public support for Range HQ customers and clubs. This page is the support URL for our organisation.
We aim to reply to support emails within two business days (Australian Eastern Time).
In the app
Signed-in users can send feedback from inside Range HQ. That is often the fastest way to include account context for troubleshooting.
FAQ
Common support questions
Where is the Range HQ app?
The product application is at rangehq.app. This website (rangehq.com.au) is the company marketing and support site.
How do I export or delete my data?
Signed-in users can use Profile → Privacy & Data in the Range HQ app. You can also email shoot@rangehq.com.au for help with an account request.
I am a club administrator. Who do I contact?
Email shoot@rangehq.com.au with your club name and the issue. For member roster or competition data questions, your club admin may also be able to help inside the app.